Simple, Fair Refund Policy

Try Risk-Free Before Paying Anything

We provide a full 7-day complimentary evaluation trial for school psychologists, clinical evaluators, and assessment teams. We do not require a credit card up front to begin evaluating AUTOMATA. You will never be billed automatically at the end of a trial unless you explicitly choose to subscribe.

Refunds Upon Cancellation · Access Closes Upon Refund

If you subscribed and decide you want to cancel and unsubscribe, we will gladly issue a refund upon request. We want you to be completely satisfied with your experience.

Please note: When a refund is processed for a subscription, your active software license, automatic report generation, and template merge access will close immediately. Any reports you have already completed, exported, or downloaded to your computer or Google Drive remain 100% yours forever.

Fast, Friendly Support · No Hassle

To cancel your subscription and request a refund, reach out with your account email address:

• Support Form: Submit a request at automatareports.com/support/
• Direct Email: Email support@automatareports.com or info@automatareports.com

Approved refunds are processed immediately back to your original payment method via Stripe and typically appear on your statement within 3 to 5 business days.

Accidental Renewal Protection

If your monthly or annual subscription automatically renewed and you intended to cancel, notify us within 48 hours of the renewal charge. As long as you have not generated active student reports during the newly renewed period, we will gladly issue a full refund and close the renewal.

No Hostage Data

Any psychoeducational reports, evaluation drafts, APA tables, score charts, or Word documents created during your active subscription or trial remain 100% your intellectual property. Cancelling your subscription or receiving a refund will never revoke your ownership or access to files already saved on your local computer or Google Drive.

Fast Processing · 3 to 5 Business Days

To request a refund, please provide your subscription email through either of the following channels:

• Support Form: Submit a request at automatareports.com/support/
• Email: Send a note to support@automatareports.com or info@automatareports.com

Approved refunds are processed immediately through Stripe and typically appear on your original payment card within 3 to 5 business days depending on your financial institution.